Consumer Reports® issues "Scam Alert: Don’t Get Ripped Off. "
This summer, beware of door-to-door home security scams. These guys are swindlers
and they will lie to get you to switch your account. Their offer will sound great,
but it’s not legitimate. You might end up with some unpleasant consequences: double
bills, a non-working security system, and a real headache trying to get the situation
fixed. Never change your security provider without calling Monitronics first
at 800-396-9815.
Look for the signs of a scam:
1. Offering free upgrades or equipment
They might claim that your system is analog and will quit working. This is not true.
2. Claiming that Monitronics is out of business.
We’re here to provide you with reliable, 24/7 protection.
3. Using high pressure sales talk, trying to make you switch security companies.
The pressure should be a red flag: honest and legitimate sales people don’t need
to be pushy.
Report these scam artists right away to
Monitronics and don’t be fooled. These people are often friendly, neatly dressed,
and college-aged. They are usually unassuming and can be perceived as very helpful
and informative. The sales pitch varies, but often they will deceive you by saying
that your Monitronics home security alarm system is inadequate or faulty and needs
to be replaced. They might claim that we are out of business. None of it is true.
They will likely pressure you to sign a
contract immediately and install the same day. They’ll even offer to help you cancel
your Monitronics service.
If you take advantage of their offer, you
immediately risk your home security. The equipment is often installed improperly,
which can cause your Monitronics alarm to stop working. Plus, you risk signing multiple
long-term service contracts that will force you to pay two monthly bills.
Make sure you know the facts and whom you
are dealing with when a door-to-door security sales person shows up. Get the name
of the sales person and his or her company and call Monitronics at 800-396-9815.
We care about your safety.