About Us

Our award-winning service has
protected over 1 million customers
and their loved ones since 1994.

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Your protection is our priority.


As the nation’s second-largest residential security provider, we deliver award-winning alarm monitoring service to over 1 million homes and businesses 24 hours a day, 365 days a year.

Our Five Diamond Certified Alarm Response Center provides reliable and uninterrupted security monitoring for burglary, fire, carbon monoxide, and medical emergencies. We consistently meet or exceed all UL, National Fire Protection Association, and Central Station Alarm Association standards.

Monitronics is recognized as an industry leader in alarm monitoring and security services. We are a three-time Frost & Sullivan Alarm Monitoring Company of the Year (2008, 2010, and 2011) and a two-time recipient of the Consumers’ Choice Award® (2012, 2013) for excellence in business and customer service among Dallas-Fort Worth headquartered alarm system companies.
Monitronics' award-winning network of independent authorized dealers adhere to our highest levels of quality, professionalism and integrity. 
We don’t just talk quality service; we back it up. Monitronics won the 2012 and 2013 Consumers’ Choice Award® for excellence in business and customer service.
Do you have a great story about your Monitronics service? We would love to hear about it. If we use your comments, you'll get a month of free service!
Equipment Installation

Installation

Authorized Monitronics dealers professionally install your alarm system. Our fully trained security specialists are also standing by for troubleshooting assistance. Learn More »

Alarm Monitoring

Alarm Monitoring

The Monitronics Alarm Response Center has elite Five Diamond Certification, staffed by professionally trained operators who monitor your home around the clock. Learn More »

A+ BBB Rating

A+ BBB rating

You deserve exemplary customer service, and Monitronics’ A+ rating from the Better Business Bureau shows our commitment to your satisfaction. Lean More »

View Crime in Your Area

Crime in Your Area

Stay informed about activity in your neighborhood. See a map of reported crimes and create email alerts when new crimes are reported. Learn More »

Fire and Carbon Monoxide

Fire and Carbon Monoxide

Monitored carbon monoxide systems detect these deadly intruders and instantly alert our Alarm Response Center. Learn More »

Share your Experience

Share Your Experience

Do you have a great story about your Monitronics service? We would love to hear about it. If we use your comments, you'll get a month of free service! Learn More »