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Alarm Monitoring

Your protection is our priority. Rest easy knowing our Alarm Response Center watches over your home around the clock.

   
   

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We deliver award-winning monitoring you can rely on.


  • Our Alarm Response Center has Five Diamond Certification from the Central Station Alarm Association (CSAA), which means 100% of our operators have achieved proficiency and certification
  • Less than 3% of recognized North American monitoring centers have Five Diamond Certification*
  • Each of our CSAA-certified operators has completed more than 96 hours of classroom training and 8 weeks of hands-on mentoring; they're prepared for any emergency
  • The Alarm Response Center has a redundant, 24/7 backup monitoring center as a safeguard against power outages

Awards and Recognition


We don’t just talk quality service; we back it up. Monitronics won the 2012 and 2013 Consumers’ Choice Award® for excellence in business and customer service.
 

Smarter Security Panels


No landline needed: home security monitoring isn’t your standard wired system anymore. Wireless security panels connect your home to our Alarm Response Center.
 

Remote Home Management


HomeTouch® puts you in control of your home and security system -- all from your smartphone. Bring your home to life with just a touch of a finger.
 

24-Hour Alarm Monitoring from Our Five Diamond Center


Some homeowners choose to have a local alarm with no monitoring service connected. While we recognize that's a choice left up to each individual, we believe a 24-hour monitoring service is required in order to get the most out of your home security system. Monitoring gives you an extra set of eyes and ears to keep watch over your home 24 hours per day, every day of the year.

Monitronics' alarm monitoring offers you additional protection and peace of mind. You'll rest more comfortably knowing your home is under the watchful care of our Five Diamond Certified Alarm Response Center. Each operator has been professionally trained to handle any type of situation your home might be presented with.

For example, a burglar alarm will automatically set one of our operators into action on your behalf. One of our monitoring operators will notify local authorities as well as continually assess the ongoing situation in real time. The same is true for fire, carbon monoxide, and medical monitoring.

If you already have an alarm system, Monitronics can switch you over to our monitoring service with no hassles. We can also upgrade your hardware or enhance your system with extra features upon request.

Installation

The systems we monitor are professionally installed and serviced by our Authorized Dealers. Our security specialists are also standing by for troubleshooting assistance. Learn More »

Alarm Monitoring

The Monitronics Alarm Response Center has elite Five Diamond Certification, staffed by professionally trained operators who monitor your home around the clock. Learn More »

A+ BBB rating

You deserve exemplary customer service, and Monitronics’ A+ rating from the Better Business Bureau shows our commitment to your satisfaction. Lean More »

Crime in Your Area

Stay informed about activity in your neighborhood. See a map of reported crimes and create email alerts when new crimes are reported. Learn More »

Fire and Carbon Monoxide

Monitored fire and carbon monoxide systems detect these deadly intruders and swiftly alert our Alarm Response Center. Learn More »

Save Energy with HomeTouch

HomeTouch gives you total control of your system and other household functions such as lights and thermostats, making your home secure and more energy-efficient. Learn More »

*Source: CSAA