How do I move my monitoring service?
Monitronics sets up moving customers with a new security system, including undisturbed monitoring service, for free. Our move program includes free equipment, free installation, free activation and free extended service. Your monthly rate will remain the same unless you choose to add additional services.
Contact Monitronics and speak with a Move Specialist (press option 2, and then option 4). They can assist you with transferring your monitoring service to your new location. Simply provide us with your new address, new phone number, and other contact information to begin a service transfer.
How do I schedule an appointment to move my monitoring service?
A Move Specialist will schedule an appointment for a technician to activate your new service within three business days. Contact Monitronics and speak with a Move Specialist (press option 2, and then option 4).
How do I check the status of my move?
Contact Monitronics and a Move Specialist can verify the status of your move or connect you directly to a technician for more information.